Email is becoming an increasingly important means of communication. In fact, today's heaviest email users spend an average of almost 9 hours a week on their inbox.
The growing popularity of email is due to its simplicity of use, making it an alternative to traditional mail options. In addition, emails are interoperable, meaning that two people using different messaging systems can still communicate with each other, or they can contain text and multimedia documents such as photos or videos. Although they have their own advantages, emails provide much less information than instant messaging. For example, how do you know when an e-mail has been read?
To alleviate this problem, email trackers exist. Email trackers are tools used to monitor recipients' interactions with sent emails. It is possible, for example, to find out when emails were opened by recipients, which links were clicked, or even the recipient's location.
Email trackers are therefore powerful tools, which can help to greatly improve user communication and interpersonal relationships. This article will explain how an e-mail tracker, such as Mailtracker for Gmail, can improve personal exchanges and transform certain ways of communicating.
Emails vs. instant messaging
With the rise of instant messaging, the first question to ask is which communication channel to use, depending on the circumstances.
First of all, emails are an excellent way of reaching a person who's rather difficult to contact. For example, someone located in a different part of the world, or whose phone number you don't know.
Email is also an excellent way to transmit electronic files such as photos, text documents or spreadsheets, as well as to contact a large number of people simultaneously or keep a written record of various communications.
The table below summarizes the differences between email and instant messaging:
Criteria | Instant messaging | |
Response time | Asynchronous, flexible response time | Instantaneous response expected |
Formalism | Formal and structured | Informal and spontaneous |
Archiving | Good long-term tracking and archiving capabilities | Older information is harder to find |
Attachments | Supports large files | More limited file sizes |
Communication | Ideal for sending detailed, official messages | Better for quicker, more ephemeral exchanges |
Disturbances | Less intrusive, not real-time | Frequent notifications, regular interruptions |
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The main advantages of email trackers for personal communication
Goodbye to the anguish of unread emails
Today, it's common practice to send emails on a variety of subjects, from invitations to family events, sensitive messages to close friends, to discussions about travel plans. On the other hand, who hasn't waited impatiently for a reply after sending an important e-mail?
Email trackers, by their very nature, provide peace of mind by notifying you in real time when an email has been opened. This makes email trackers particularly useful for urgent information, invitations or messages addressed to loved ones who don't respond quickly.
With no response after sending an email for several days, it's common to wonder whether the email has been lost or ignored. Using email trackers, it's easy to get an answer to this question, and then decide whether it's necessary to follow up with the recipient, or contact them via another means of communication, such as a phone call or instant messaging.
Identify the right communication rhythm and tone
One of the keys to good communication is speed. Each person has his or her own rhythm of communication. While insisting too much can sometimes be misunderstood, waiting too long can also give the impression of indifference.
Email trackers can help you understand the communication habits of your contacts. For example, does a friend systematically open emails but take a long time to reply? Then it might be a good idea to send a friendly reminder, or give preference to a phone call.
In addition, email trackers are also particularly effective when sending emails with a strong emotional aspect. If the email is opened and not answered, it's understandable that the recipient needs time to respond.
Understanding recipient behavior
Email trackers provide precise data on contacts, enabling us to learn more about their behavior. If a contact opens an email but doesn't reply, and the tracker indicates that they're abroad, it's very likely that the recipient is on vacation and doesn't wish to reply directly to the email. What's more, if the recipient opens the same e-mail several times, this could indicate that the message has aroused a great deal of interest. This makes it easier to assess the emotional impact or perceived importance of a message.
How can I improve my email communication skills?
Send clear emails
Emails should be as clear as possible. It's not a good idea to use complex language that would make it difficult for the recipient to read, but rather to use simple, concise wording. The structure of the email should also be structured and follow logical reasoning.
Choosing the right tone
Tone plays an extremely important role in communication. According to Forbes, more than half of skilled workers consider the tone of communication to be more important than the content.
It's important to strike a balance between formality and informality. The use of polite formulas is also an important element when it comes to finding the right tone.
Add a personal touch
Bringing a personal touch to emails makes the conversation more lively and therefore improves the tone. Don't hesitate to reflect on previous interactions or shared experiences.
Adopting a positive approach
Using a positive tone is particularly effective in improving communication. When the tone used is positive, recipients respond more quickly, perceive the sender in a more positive light, or are more inclined to be receptive to future requests.
Using a positive tone doesn't just mean focusing on the substance of the message, but on the form too. Don't focus on what's negative or what can't be changed, but rather on what can be improved.
Why choose Mailtracker for Gmail?
Mailtracker for Gmail is one of the most popular solutions for email tracking. The extension developed by Qualtir stands out for its ease of use, which is equally suited to large companies and private individuals.
Mailtracker for Gmail is a solution that can be used on both the computer and a smartphone. Its seamless integration with Gmail and its versatility make Mailtracker for Gmail ready to use and fully functional in its free version, which offers unlimited tracking of email opens.
Mailtracker for Gmail respects privacy rules by not sending sensitive data to third parties, altering sent emails or interfering with their content.
Finally, installing Mailtracker for Gmail is quick and easy. This comprehensive tutorial provides a complete understanding of the extension.